OKM Direct & OKM Care

OKM Direct

Exclusive support for customers who bought their OKM detector directly from OKM GmbH in Altenburg, Germany:

  • guarantee of 2 years – reaching beyond the warranty that is required by law
  • 1 hour instruction for your device
  • 90 days priority technical support* with personal contact person by phone or e-mail – response time within one business day

FREE OF CHARGE


OKM Care

This optional support extension of OKM Direct is also available for customers who bought their OKM detector from official OKM dealers worldwide.

  • 1 year guarantee extension – directly following the first 2 guarantee years
  • 1 hour remote support for Windows PC
  • 1 hour basic training + 1 h advanced training with your detector
  • 3 scan analyses
  • 1 year priority technical support* with personal contact person by phone or e-mail – response time within one business day

ONLY € 590

Buy now »


OKM Scan Analyses

Further scan analyses can be acquired optionally.

OKM Remote Support

If you need software or configuration support for Windows PC, you can book additional support units.

OKM Device/Equipment Check

We are convinced of the reliability of our equipment. Nevertheless, defects can occur for a variety of reasons. We check the functionality of devices and accessories for you – no matter if covered by warranty/guarantee or not.

If your request is a guarantee/warranty case or you are not sure about it, please contact us via contact form or e-mail.

If your request is not a warranty case (e.g. because the warranty period has expired), please buy the OKM Device Check.

OKM Training

OKM offers individual trainings depending on the customer’s questions and wishes. Learn more about OKM Detector Training »
Optional training units:

Basic Training

Introduction to the use of OKM detectors.

Advanced Training

Practical training in the test area and in the field.

Special Training

Personalized training with focus on your individual aims.

Price on request »


* Technical support valid for the specified period beginning from the date of purchase.
All prices are net prices.